"Behaviours are important characteristics that lead to high performance in the workplace. Competency frameworks are a tool in which behaviours can be observed and described."
Organisations need to utilise their people effectively. Competencies (inputs) as well as performance (outputs) are needed to increase company performance and generate a range of benefits including motivation, individual performance and a learning culture.
Public Sector: development of a competence-based system to underpin recruitment, job content, appraisal and promotion.
Government Commission: Supporting the creation and introduction of a competency framework.